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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Gabe

February 10, 2025

5  out of  5
rating by Gabe
"Thank you Jesse! Very pleasant and easy process. :)"
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Swami Hotels

February 6, 2025

5  out of  5
rating by Swami Hotels
"I recently had the pleasure of working with Jesse, an Account Representative at State Farm and I couldn’t be more impressed with the experience. From the moment I reached out, Jesse was incredibly professional, knowledgeable, and attentive to my needs. He took the time to thoroughly explain my policy options and answered all my questions in a way that was clear and easy to understand. What really stood out was Jesse's genuine willingness to ensure I was getting the best coverage for my situation. It’s rare to find someone so dedicated to providing excellent customer service. I highly recommend working with Jesse if you need insurance assistance—he truly goes above and beyond!"
We responded:
"Thank you so much for your thoughtful review! Jesse is a fantastic Team Member. I'm so happy she was able to explain all of your policy options and ensure you got the best coverage! Please reach out if you need anything at all, we are here to help! - Stephanie Jameson"
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Hunter Yoder

February 4, 2025

5  out of  5
rating by Hunter Yoder
"Great service! Thanks Stephanie and her wonderful staff! You guys make insurance easy."
We responded:
"We’re thankful for your feedback, Hunter! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Stephanie Jameson"
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Vicky McCully

February 3, 2025

5  out of  5
rating by Vicky McCully
"Jesse O’Connell provides great customer service. She is efficient, effective and a pleasure to work with. She responds to questions and messages very quickly."
We responded:
"We appreciate your review, Vicky! I'm delighted to know you had a great experience with Jesse. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Stephanie Jameson"
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Hannah Piatak

January 30, 2025

5  out of  5
rating by Hannah Piatak
"Jesse was great and helped me set up my auto insurance!"
We responded:
"Thank you for your review, Hannah! Jesse is fantastic, I'm thrilled that she was so helpful in setting up your auto insurance! Please let us know if you need anything at all! - Stephanie Jameson"
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Edson Thomas

January 29, 2025

5  out of  5
rating by Edson Thomas
"It's always a great experience when I need coverage."
We responded:
"Thank you for your thoughts, Edson! I'm happy that you were well taken care of. Please reach out if you need anything at all, we're here for you! - Stephanie Jameson"
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Chelsea Moses

January 27, 2025

5  out of  5
rating by Chelsea Moses
"Jesse was amazing! She made everything simple and efficient I appreciate her customer service as well as her communication keep up the great work ❤️"
We responded:
"Thank you for taking the time to share your thoughts, Chelsea! I'm happy to know that Jesse was so helpful, she's an excellent Team Member. If you ever have any questions or need assistance, we’re here to help! - Stephanie Jameson"
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shaquente lambert

January 27, 2025

5  out of  5
rating by shaquente lambert
"Jesse was so helpful and full of knowledge! I had a lot of questions and she answered with patience."
We responded:
"Thank you so much for your review, Shaquente! Jesse is an incredible Team Member and I'm thrilled that she took the time to answer all of your questions. Please reach out if you need anything at all! - Stephanie Jameson"
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Joseph Zomerfeld

January 27, 2025

5  out of  5
rating by Joseph Zomerfeld
"I called to verify auto pay for my homeowners insurance. Stephanie was very helpful and advised that we are already set up for monthly deductions of our premium."
We responded:
"Thank you for the kind words, Joseph! It was a pleasure speaking with you and going over your policy. Please reach out if you need anything at all! - Stephanie Jameson"
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Chelsea Lewis

January 17, 2025

5  out of  5
rating by Chelsea Lewis
"I had an excellent experience with Stephanie. She provided outstanding customer service, was direct and clear in her communication, and handled everything efficiently. She made the entire process seamless and stress-free. Highly recommend for anyone looking for top-notch service!"
We responded:
"Thank you so much for your thoughtful review, Chelsea! It was a pleasure talking with you and I'm thrilled to hear that you were so pleased!! Please reach out if you need anything at all. - Stephanie Jameson "
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PVK

January 15, 2025

5  out of  5
rating by PVK
"Excellent Service, Response time Excellent. Caring and helpful- Stephanie and team run a topnotch office. SO many names. Steven Landau outstanding help. Stephanie Jameson, State Farm. Amazing team. Love working with Jesee and so many other names to mention."
We responded:
"Thank you for your feedback! Steven always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out. - Stephanie Jameson - State Farm Insurance Agent"
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Kenya Lee

January 11, 2025

5  out of  5
rating by Kenya Lee
"Been with State Farm for about three years now I have to say I love the service here, Ms.Stephanie, Mr. Steve and Ms. Courtney plus all the other employees who work here are awesome Very helpful very informative and is true to the slogan “like a good neighbor State Farm is there” lol Thank you guys for everything you do"
We responded:
"Thank you Kenya for the wonderful review. We are so happy to be able to serve you for your insurance needs!!"
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Kenyatta Lewis-White

January 9, 2025

5  out of  5
rating by Kenyatta Lewis-White
"Ms. Jesse O'Connell was a great help with my property insurance concerns. She was able to ask my questions and conducted more research when additional assistance was needed."
We responded:
"Thank you so much for your feedback, Kenyatta! I'm happy to hear that Jesse was so helpful for you. Please reach out to us if you need anything at all! - Stephanie Jameson"
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Simmi Thomas

January 8, 2025

5  out of  5
rating by Simmi Thomas
"Stephanie and Courtney were great in assisting me find more affordable rates for my multiple insurance policies. I was very hesitant to leave my current insurance carrier since I have been with them for 25 years. But Stephanie and Courtney eased my mind and made it simple. They took their time researching how I can save and have the protection I need for my home and cars. Email communication is a plus especially when you can't take calls at work. I'm looking forward to being a new customer at Statefarm Fast-forward to 2025 Unfortunately, I was in a recent car accident. Courtney has been very helpful and diligent in calling me to make sure she gets all the updates. Even though process is taking longer than expected, she has been very patient ! State Farm claims department Is also doing a great job and very efficient and going over the claim process with me!"
We responded:
"Simmi, it was a pleasure for both of us to help you! And we are so excited to have you with our agency!! Thanks for the fabulous review!!"
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Cynthia Valencic

December 16, 2024

5  out of  5
rating by Cynthia Valencic
"Had a question about my auto insurance. Emailed Jesse and she got back with me immediately. Thanks, Jesse"
We responded:
"Thank you for sharing your experience, Cynthia! Welcome to Maryland. I'm so happy that Jesse was so helpful with your auto insurance and made it easy to change. Please reach out if you need anything at all! - Stephanie Jameson"
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Adaireous Coleman

December 14, 2024

5  out of  5
rating by Adaireous Coleman
""I had an excellent experience! They provided me with an awesome rate on my home insurance policy, which was a pleasant surprise. The team was prompt, courteous, and very professional throughout the process. They made everything smooth and hassle-free, and it was truly a pleasure to work with them. I highly recommend for anyone looking for reliable and affordable insurance with top-notch customer service!""
We responded:
"Thank you for your thoughtful review, Adaireous! I'm happy to hear that you provided with an awesome rate on your home insurance policy. We strive to provide a seamless experience with great customer service. Please reach out or stop by if you ever need any assistance! - Stephanie Jameson"
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Swami Ceo

December 13, 2024

5  out of  5
rating by Swami Ceo
"Jesse is absolutely fantastic!! I highly recommend her for insurance needs. She is knowledgeable, professional, and truly cares about her clients. Jesse goes above and beyond to ensure that you have the coverage you need at a price you can afford. If you are looking for an insurance agent who will put your needs first, look no further than Jesse."
We responded:
"Thank you so much for your review, Swami! I'm so happy to hear that Jesse was so helpful and went above and beyond for you. We strive to put your needs first and get you the best coverage that fits your needs. Please reach out if you need anything at all! - Stephanie Jameson"
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Gh0st S

December 4, 2024

5  out of  5
rating by Gh0st S
"Jesse was extremely helpful in getting me very clear and transparent details for home insurance quote and quote for vehicle. Really great to work with."
We responded:
"Thank you so much for your feedback! I'm happy to hear that Jesse was able to give you a clear and transparent home insurance and vehicle quote. Please reach out if you need anything at all, we are here for you! - Stephanie Jameson"
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Vincent Paolillo

November 22, 2024

5  out of  5
rating by Vincent Paolillo
"Jesse was very helpful and answered all my questions. She took her time helping me and was very friendly. I started a policy."
We responded:
"Thank you so much for your feedback, Vincent! I'm happy to hear the Jesse took her time helping you and all of your questions were answered. Please reach out if you need any assistance! - Stephanie Jameson"
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Kimberly McLaughlin

November 16, 2024

5  out of  5
rating by Kimberly McLaughlin
"My vehicle has been out of commission for over a year. I kept insurance on the vehicle until I made a decision. In a mindset of uncertainty, Steven Landau suggested a 6 month total suspension. The suggestion gave me a sense of peace and time to conclude my decision. I am grateful for Steven and his tenacity in handling the situation."
We responded:
"Thank you for your feedback, Kimberly! I am thrilled to hear that Steven was so helpful in giving you clarity and peace about your situation. Please feel free to reach out if you need any assistance! - Stephanie Jameson"
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Morgan Wright

November 12, 2024

5  out of  5
rating by Morgan Wright
"Excellent customer service care"
We responded:
"Thank you Morgan for the wonderful review! We appreciate the opportunity to help you with your insurance needs!!"
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Vincent Chou

November 10, 2024

5  out of  5
rating by Vincent Chou
"Got back to me same day, competitive rates"
We responded:
"We appreciate your review, Vincent! We're always happy to assist, I'm thrilled that you were given a prompt response and competitive rates. Please reach out if you need any assistance in the future! - Stephanie Jameson"
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Paul

November 9, 2024

5  out of  5
rating by Paul
"Jesse at this agency has been very helpful with my different insurance needs for my business. She is very attentive and answers any questions I have."
We responded:
"Thank you so much for that review, Paul! I'm happy to hear that Jesse was so helpful with your business insurance needs. She's a wonderful team member. Please stop by or call if you need anything at all! - Stephanie Jameson"
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Rob Goldstein

November 8, 2024

5  out of  5
rating by Rob Goldstein
"This Agency and Jesse O'Connell in particular are fantastic. She listened to my needs, answered questions and recommended some great insurance. The policies were activated quickly. I would highly recommend State Farm and Jesse!"
We responded:
"Thank you for taking the time to leave such a great review, Rob! We appreciate your feedback so much. Jesse is fantastic, I'm thrilled that she was so helpful for you in activating your policies quickly! Please let us know if you need anything at all. - Stephanie Jameson"
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Margo Desil

November 7, 2024

5  out of  5
rating by Margo Desil
"I always have such a great customer service experience with Steven Landau! I always appreciate his helpfulness and understanding!"
We responded:
"We appreciate your review, Margo! We are delighted to know you had a great customer service experience with Steven! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Stephanie Jameson"