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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Rick Quill

October 8, 2026

5 out of 5 rating by Rick Quill
"State Farm agents and associates rock...both Stephanie and Jesse are great to work with...they are prompt and professional with all my insurance needs from my B&B business to personal car insurance...highly recommend"
We responded:
"Thank you Rick! We both love working with you as well!! And of course we appreciate the kind words and review!!"
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Anaya Smith

October 7, 2026

5 out of 5 rating by Anaya Smith
"Jesse O’Connell was very sweet and so nice to talk to! She congratulated me on my new apartment and (hopefully) my new job, and we even shared some conversations about both of our work. She also took the time to clarify a few things about my policy for me. Overall, I’m very happy with my experience with Jesse and State Farm!"
We responded:
"Hi Anaya,

Thank you for sharing your experience with Jesse! It's wonderful to hear that she was able to assist you with your policy and share in your excitement about your new apartment and job. We're grateful for your trust in our agency and look forward to continuing to support your insurance needs.

Stephanie Jameson - State Farm Insurance Agent"
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Therese Hyatt

October 6, 2026

5 out of 5 rating by Therese Hyatt
"Excellent customer service provided to me and my husband Keith!"
We responded:
"Thank you for the 5-star rating, Therese! We appreciate your support and the opportunity to help with your insurance needs. "
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Kenny Marks

October 5, 2026

5 out of 5 rating by Kenny Marks
"Stephanie Jameson was AMAZING!!! I definitely recommend her with ALL your insurance needs!!!"
We responded:
"Thanks for the enthusiastic recommendation, Kenny! We're thrilled to hear that Stephanie made such a positive impact on your insurance experience. If you ever need assistance in the future, don't hesitate to reach out. "
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samantha schmidt

October 1, 2026

5 out of 5 rating by samantha schmidt
"Jesse was great to work with! Super quick getting everything done, really friendly, and we have a great deal bundling all our things!"
We responded:
"Hi Samantha, thanks for sharing your experience! It's awesome to hear that Jesse provided quick and friendly service while helping you bundle your insurance for a great deal. We appreciate your trust in our agency and are here whenever you need us. "
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LaNae Morrow

September 30, 2026

5 out of 5 rating by LaNae Morrow
"Jesse O’Connell was very very helpful and knowledgeable. Thank you for everything"
We responded:
"Hi LaNae, thank you for sharing your experience! Jesse O’Connell is indeed a valuable part of our team, and I'm glad he could assist you with your insurance needs. We appreciate your trust in us and look forward to serving you again."
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Faith Garnett

September 23, 2026

5 out of 5 rating by Faith Garnett
"Tim McKay went above and beyond to make sure I received the help I needed. He was incredibly responsive, helpful in identifying issues, and accommodating throughout the process. I really appreciated his care and attention. Thank you, Tim!"
We responded:
"Hi Faith,

Thank you for sharing your experience with Tim! It's great to hear how responsive and helpful he was in addressing your needs. We appreciate your trust in our agency and look forward to assisting you in the future.

Stephanie Jameson - State Farm Insurance Agent"
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Nakita Quinn

September 19, 2026

5 out of 5 rating by Nakita Quinn
"excellent service. above and beyond loyal service. always."
We responded:
"Thank you, Nakita, for your feedback! We're delighted to hear that you found our service to be excellent and that we went above and beyond for you. Our team at Stephanie Jameson - State Farm Insurance Agent is always here to assist with your insurance needs."
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Sandy Thomas

September 9, 2026

5 out of 5 rating by Sandy Thomas
"KJ is the greatest."
We responded:
"Thank you for your feedback, Sandy! We're delighted to hear that KJ made such a positive impression. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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D Fortune

August 26, 2026

5 out of 5 rating by D Fortune
"Team was very helpful and efficient to work with!"
We responded:
"Thank you for the review!"
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Will “WillsCarCast” Cannady

August 20, 2026

5 out of 5 rating by Will “WillsCarCast” Cannady
"I worked with Tim for a few months while I was hunting for a car. We traded emails the entire time and was supportive and helpful throughout the process. I will be wildling with Tim again for my next one."
We responded:
"Thank you for your feedback, Will! It's great to hear that Tim was supportive and helpful during your car hunt. We look forward to assisting you with your insurance needs when you're ready for your next vehicle."
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Michael Dunn

August 19, 2026

5 out of 5 rating by Michael Dunn
"Car insurance"
We responded:
"Thank you for your feedback, Michael! We're glad to know that you're satisfied with your car insurance experience. If you ever have any questions or need assistance, feel free to reach out to our team."
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Sneha Challa

August 19, 2026

5 out of 5 rating by Sneha Challa
"We worked with Jesse O’Connell and it was an amazing experience! She was very professional, informative and quick when putting our plan together."
We responded:
"Thank you for your feedback, Sneha! We're glad to hear that Jesse O’Connell provided you with a professional and informative experience while setting up your plan. Our team is always here to assist with your insurance needs, so feel free to reach out anytime."
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Steve Narbut

July 31, 2026

5 out of 5 rating by Steve Narbut
"We needed insurance at the last minute and Jesse was super helpful and got it taken care of quickly!"
We responded:
"Thank you for your feedback, Steve! It's great to hear that Jesse was able to assist you promptly with your last-minute insurance needs. Our team is always here to help, so feel free to reach out if you need any further assistance."
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Carlos Tronco

July 24, 2026

5 out of 5 rating by Carlos Tronco
"Jesse was very helpful in assisting me with getting a renters policy for one of kids moving to Maryland for school from the west coast."
We responded:
"Thank you for your feedback, Carlos! It's great to hear that Jesse was able to assist you with securing a renters policy for your child moving to Maryland. If you have any more insurance needs or questions in the future, feel free to reach out to our team."
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Natalie Haney

July 11, 2026

5 out of 5 rating by Natalie Haney
"Tim was absolutely fantastic and a delight to speak with, who knew I’d ever say that about buying home insurance. I was ultimately able to find a more affordable option elsewhere, and my first thought after “yay cheaper” was “oh no, Tim!” Which I think really speaks to his excellent service!"
We responded:
"Thank you for your feedback, Natalie! It's great to hear that Tim made your experience with our agency so enjoyable, even when discussing home insurance. We're glad he left such a positive impression, and if you ever have any future insurance needs, don't hesitate to reach out."
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Leigh-Anne Gavin

July 10, 2026

5 out of 5 rating by Leigh-Anne Gavin
"Was a pleasure working with Jesse!"
We responded:
"Thank you for your review, Leigh-Anne! I'm so happy to hear Jesse was so helpful. Reach out any time! "
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Michelle Clark

July 10, 2026

5 out of 5 rating by Michelle Clark
"Jesse was very friendly and quick with responses. She helped me walk through the whole process, step by step, letting me know the best options for me. She was great to work with and I’d recommend her to all of my friends."
We responded:
"Thank you, Michelle, for sharing your experience with Jesse. It's great to hear that she provided friendly and efficient service while guiding you through the process. We appreciate your recommendation and look forward to assisting you and your friends in the future."
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Elizabeth Lutz

July 1, 2026

5 out of 5 rating by Elizabeth Lutz
"Jesse is cordial and proficient and very patient - with call back questions as well as initial contact. She went the extra mile to contact State Farm in Pa. re: a related matter."
We responded:
"Thank you so much for your review, Elizabeth! Jesse is wonderful, I'm thrilled you had such an excellent experience with her service. Please reach out or stop by if you need anything at all! - Stephanie Jameson"
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Amy Cashell

June 30, 2026

5 out of 5 rating by Amy Cashell
"I've been working with Jesse on business insurance, and she has made the process so easy. She has been so patient with any questions I have and has been very thorough with answering and making sure I understand everything. She has been very responsive to emails and is always very kind in all responses. I highly recommend this insurance group for anyone needing someone who speaks to them with respect and patience."
We responded:
"Thank you so much for your review, Amy! I'm happy to hear Jesse has been so helpful with your business insurance. We know it can be a lot sometimes, but we're always here to help! We appreciate your recommendation! "
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Octavia Jones

June 22, 2026

5 out of 5 rating by Octavia Jones
"I had the pleasure of speaking with Jesse O'Connell while shopping for a quote on car and renters insurance. Jesse, from the beginning, was very friendly and forth coming with answering all of my questions and concerns. I was ecstatic to learn that I could still have the same coverages for half the price that I was previously paying. I thoroughly enjoyed speaking with Jesse, who put my shopping needs 1st."
We responded:
"Thank you so much, Octavia! We appreciate you taking the time to leave such a thoughtful review. I'm so happy to hear that Jesse was so helpful with your car and renters' insurance. We are here for you! Please reach out or stop by if you need anything at all. - Stephanie Jameson"
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Ahmed Meh

June 8, 2026

5 out of 5 rating by Ahmed Meh
"Great service Tim was very helpful and professional. He took the time to explain everything clearly and made sure I got the right insurance coverage . The process was smooth and easy thanks to him. Highly recommended!"
We responded:
"Thank you for your review, Ahmed! I'm so happy to hear Tim was so helpful with your insurance coverage. Reach out any time! "
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T Rose

May 28, 2026

5 out of 5 rating by T Rose
"The State Farm team has been great to me since joining- consistently. But Jesse, I want to give you a special shout out! Thanks for helping me during a crunch. And with a smile the whole time. Yup, I could see it through the phone! : )"
We responded:
"Thank you so much for your review, T! I'm so happy to hear Jesse has been so helpful for you!! Reach out any time you need us! "
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Alex illesca

May 28, 2026

5 out of 5 rating by Alex illesca
"Jesse is just wonderful easy,faster nothing complicated so 100% Recommend"
We responded:
"Thank you so much for your review, Alex! I'm so glad to hear Jesse was so helpful! We appreciate your recommendation."
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Gabe

May 27, 2026

5 out of 5 rating by Gabe
"Updating my review! I opened new policies with this office months apart. Jesse and Tim made it a very pleasant and easy process. It seems like a good group in there, and I feel like I made a good choice. :)"
We responded:
"Thank you for your review, Gabe!! Jesse is fabulous, I'm happy she made the process smooth for you! Please reach out if you need anything at all. - Stephanie Jameson"